SCM Citra OY's privacy policy for website visitors

When you visit this website you may be asked to provide certain personal data.This website policy describes how we process your personal data and how we use cookies on our website. If you have any questions regarding our processing of your personal data or our use of cookies, you are welcome to contact us at the address mentioned below

Citra OY
Juvan Teollisuuskatu 25 C
FI-02920 Espoo
Finland

What personal data will be processed and what is the purpose of the processing?

If you make a request through our website, SCM Citra OY will collect and process your name, address, e-mail address, telephone number, company name, fax, any message and other data you may send us through our website. The personal data is collected from you directly. Providing your contact details is mandatory in order for us to handle your request. We may also process your personal data to contact you in your capacity as a company representative with newsletters or other communication or marketing which you may be interested in. We will also collect information regarding receipt of newsletters and marketing material we may send you and track which links etc. you have clicked on.

Your personal data will also be collected and processed through cookies, as further set out in our cookie policy or further down on this page.

Who has access to the personal data and how long is it stored?

The personal data you provide to us may be transferred to SCM Citra OY external suppliers (such as IT-suppliers) to the extent necessary to administer and perform mailings in accordance with your wishes. SCM Citra OY will however not sell, rent or give away your personal information to any unrelated company, organization or individual without your permission. It is possible that where appropriate, your data will be transferred within the Lifting Solutions Group for processing and use within the Lifting Solutions Group in other countries. Only persons at SCM Citra OY who need to use your personal data for the purposes described above will have access to the personal data. SCM Citra OY has also taken appropriate technical and organizational measures to protect your personal data against e.g. loss and unauthorized access.

Your personal data that is processed for the administration of your request will be deleted once we have completed administration of such request, unless you or the company you represent become a customer to SCM Citra OY. In such case you will receive further information regarding the processing of your personal data. Your personal data that is processed for the administration of your subscription will be stored until you unsubscribe from such subscription. Please note that your personal data will be stored for a longer period than mentioned above if it is required by applicable laws.

Your rights

SCM Citra OY VAT. no. 28629919, with address Juvan Teollisuuskatu 25 C, FI-02910 Espoo, Finland, and Axel Johnson International Lifting Solutions, reg. nr. 556057-8873, with address Sveavägen 151, 113 46 Stockholm, Sweden, are joint controllers of the processing of your personal data. This means that we are responsible for ensuring that your personal data is processed correctly and in accordance with applicable laws.

You are entitled to know what personal data we are processing regarding you, and you can request a copy of such data. You are entitled to have incorrect personal data regarding you corrected, and in some cases you may request that we delete your personal data (if, for example, the personal data is no longer necessary for the purpose for which it was collected). You also have the right to object to certain processing of your personal data (such as direct marketing), and request that the processing of your personal data be limited. Please note that limitation or deletion of your personal data may result in us not being able to fulfil our commitments. You are also entitled to extract your personal data in a machine-readable format and to transfer the personal data to another controller.

If you have questions regarding how we process personal data concerning you, you are welcome to contact us at the address below. If you have any objections or complaints with the way we process your personal data, you have the right to lodge a complaint with the local data protection supervisory authority.
 

SCM Citra OY's cookie policy

This cookie policy applies to SCM Citra OY's use of cookies on our website. This cookie policy describes what kind of cookies we use on the website, the purpose of each cookie, how long we store them and how you can block or delete cookies.

What is a cookie?
A cookie is a small text file that may be placed on your device (e.g. computer, smartphone or tablet) when you visit a website. Cookies are used to allow websites to function more efficiently and to collect information to the owner of a website. Read more about cookies at the Swedish Post and Telecom Authority’s website.

What do we use cookies for?
Some of the cookies
SCM Citra OY is using are strictly necessary and essential to make the website work correctly and to enable you to move around the website and use its features. You are not required to approve our use of strictly necessary cookies since they are required in order for us to provide the website. The website also uses cookies which allow us to optimise the performance of the website’s features, to improve your experience of the website, to make the website easier to use and to better tailor the website to your interests and needs. Further, we use cookies to compile anonymous and aggregated statistics that allow us to understand how our users use the website and to help us improve.

What types of cookies do we use?
There are three types of cookies on the website:

  • Session cookies, i.e. cookies which are temporarily saved only during your visit to our website. Such cookies are for example used to identify which language that you have chosen. Session cookies are deleted when you close your web browser.  

  • Persistent cookies, i.e. cookies which save a file for an extended period on your device. Such cookies are for example used with functions which describe what information is new since you last visited the website. How long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as on your browser settings.  

  • Third party cookies, i.e. cookies that belong to domains different from the one shown in the address bar. Third party cookies open up for potential tracking of the user’s browsing history.

The table below sets out the specific cookies that are used on our website, the purpose of each cookie, which information the cookie stores, whether it is a session cookie, persistent cookie or third party cookie, how long the cookie will be stored and whether any information from the cookie will be transferred to another company or organisation.  

Cookie Purpose Stored data Duration Sharing
_dc_gtm_UA-# This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page This cookie does not store any user information Session Google Tag Manager
_gat Cookie that is used to throttle the request rate - limiting the collection of data on high traffic sites This cookie does not store any user information Session Google Analytics - used to improve your experience of the website 
_ga These cookies are used to distinguish unique users by assigning a randomly generated number as a client identifier Client Identifier (Anonymously identifies a browser instance.) 2 years Google Analytics - used to improve your experience of the website 
_gid These cookies are used to distinguish unique users by assigning a randomly generated number as a client identifier  Client Identifier (Anonymously identifies a browser instance.) Session Google Analytics - used to improve your experience of the website 
collect Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels Anonymous user information Session Google Analytics
PHPSESSID Session ID: Identifying users to Pimcore for cart and quote handling Session ID Session No
cart_timeout Used on the client side to determine if the session has been changed. This is used to keep track of the cart quantity Hashed Session ID Session No
cookie_consent To remember if the cookie consent popup has been closed by the user Whether the cookie popup has been closed 365 days No
algoliasearch-client-js To determine which Algolia hosts are up and which timeout to use Algolia application ID, hostsIndexes and timeoutMultiplier Until cleared in or by the browser Yes, used by Algolia to determine the Application ID and which hosts to use
cart_count Holds the cart quantity on the client side Hashed Session ID and Cart quantity

Until cleared in or by the browser

No

Google Analytics

SCM Citra OY uses the tool Google Analytics, including Google Tag Manager, to collect information about the use of the website. The purpose is to better understand our users' needs and to create better content for our website visitors. By saving Google Analytics cookies in your browser, we can see, for example, what kind of information you request or what features are important to you.
Google Analytics collects the IP address assigned to you on the date you visit the website. To protect your privacy further, we use so-called IP anonymization for data collection with Google Analytics. This means that the last digits of your IP number are masked, for example 193.188.156.xxx.

SCM Citra OY does not combine the information collected through the use of Google Analytics with other PII (personally identifiable information). Google’s possibility to use and share information collected by Google Analytics about your visits to our website is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
You can prevent Google Analytics from recognizing you on return visits to the website by disabling cookies on your browser.

How to prevent and/or delete cookies

Most internet browsers are initially set to automatically accept cookies. You can change your settings to block cookies or to alert you when cookies are being sent to your device. You can also choose to delete all the cookies stored on your device. How you delete cookies or modify your browser settings is stated in the instructions to your browser or the help function which most browsers are equipped with. If you use different devices to view and access the website (e.g. your computer, smartphone, tablet etc.) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences. Note that if you disable the cookies that we use, this may impact your experience while on the website. For example, you may not be able to visit all parts of the website, and some parts of the website may not function correctly. If you do not want us to use any cookies on your device please change the settings for cookies as set out above.

Changes in the cookie policy and questions
This policy may be ammended from time to time. This cookie policy was last updated on 07.09.2018.

If you have questions, please contact us at the address mentioned above.